Getting Started
What is Town's Post?
Town's Post is a free local classifieds and community marketplace serving Ontario communities. You can post and browse listings for items, services, rentals, and jobs - all hyper-locally focused on your town.
Is it free to use?
Yes. Creating an account and posting a standard listing is completely free. We offer optional paid promotions (Featured, Top Ad, Urgent) to boost visibility, but these are never required.
Do I need an account to browse?
No - you can browse all listings without an account. You need a free account to post listings, contact sellers, or access your watchlist.
How do I create an account?
Click Create Account in the top navigation. You'll need a valid email address. We'll send a confirmation email to verify your account.
Posting Listings
How do I post a listing?
Click Post Ad in the navigation bar. Select your city and category, add photos, write a description, and set your price. Your listing goes live immediately after submission.
How long does a listing stay active?
Standard listings are active for 60 days. You can renew or repost from your account dashboard at any time.
Can I edit or delete my listing?
Yes. Log in, go to My Account, and you can edit or remove any of your active listings at any time.
What can I NOT post?
The following are strictly prohibited:
- Firearms, ammunition, or weapons (regulated under the Firearms Act, RSC 1995)
- Controlled substances or drugs (Controlled Drugs and Substances Act)
- Adult content or sexual services
- Counterfeit or trademark-infringing goods
- Stolen property
- Live animals (except licensed breeders with required documentation)
- Pyramid schemes or multi-level marketing recruitment
- Discriminatory listings that violate the Ontario Human Rights Code
Violations may result in immediate removal and account suspension. See our full Terms of Service.
Buying Safely
How do I contact a seller?
Click the Contact Seller or Message button on any listing to send a message through our secure in-app messaging system. We recommend keeping all communication within Town's Post.
Does Town's Post handle payments or escrow?
No. Town's Post is a classifieds platform - we do not process payments, hold funds, or act as an escrow service for transactions between users. All payment arrangements are made directly between buyer and seller.
How do I meet a seller safely?
We strongly recommend meeting in a public place during daylight hours. Many Ontario communities have designated Safe Exchange Zones - public spaces (often near police stations or banks) that are monitored by cameras. Use these whenever possible.
How do I spot a scam?
- Never send e-transfer, wire transfer, or gift cards before seeing an item in person.
- Be skeptical of deals that seem too good to be true.
- Watch for pressure tactics ("only available today", "send deposit first").
- Avoid buyers/sellers who want to communicate outside the platform immediately.
- Legitimate local sellers will always be willing to meet in person.
Account & Privacy
How do I delete my account?
Go to My Account > Settings > Delete Account. Or email info@townspost.ca with your request. We will process it within 30 days under PIPEDA.
Who can see my contact information?
Your email address is never publicly visible. Other users can only contact you through our in-app messaging system unless you choose to display a phone number on your listing.
Does Town's Post sell my data?
Never. We do not sell, rent, or trade your personal information to third parties. See our full Privacy Policy for details.
Reporting & Moderation
How do I report an inappropriate listing or user?
Click the Report link on any listing or profile. Our moderation team reviews all reports within 24 hours. For urgent safety concerns, contact us at info@townspost.ca.
My listing was removed. Why?
Listings are removed for violating our Terms of Service, receiving multiple user reports, or being flagged by our automated systems. You'll receive an email notification. If you believe the removal was an error, contact info@townspost.ca.
Still Have Questions?
We're happy to help. Contact our team and we'll get back to you within 1-2 business days.
Last updated: May 31, 2026
